Simulated workplaceCAQA Everlasting Funeral Services is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
SIFCAQA EverlastingSimulated workplace
Simulated workplace
Assessment

Assessment scenarios

Eight role-based tasks set in the business. Each one tells you who you are, what has happened, what to produce and which documents and systems to use.

2 Entry3 Intermediate3 Advanced
  1. Sign in as the role
    Use the Sign in button in the header and pick the person the scenario names.
  2. Read the brief and open the inbox
    The work request in your inbox links to the scenario and to the documents you need.
  3. Do the tasks in the systems
    Tick each task as you go. Your records and notes stay in this browser.
  4. Print the evidence summary
    Hand it to your assessor with the deliverables listed in the scenario.
Entry2 to 3 hoursTransfers, Fleet and Ceremony Support

Take a first call and transfer the deceased into care

You are a transfer assistant on the evening first-call roster.

8 tasks · 5 units

Open scenario
Intermediate3 to 4 hoursFuneral Arranging and Client Services

Arrange a funeral with the Martino family

You are a trainee funeral arranger leading your first arrangement meeting.

8 tasks · 5 units

Open scenario
Intermediate3 to 4 hoursMortuary and Embalming

Prepare Mrs Hollis for viewing

You are a mortuary assistant working under the Mortuary Manager.

8 tasks · 6 units

Open scenario
Intermediate3 to 4 hoursCrematorium and Memorialisation

Verify and carry out the Wheatley cremation

You are a trainee crematorium operator working with the Crematorium Supervisor.

8 tasks · 4 units

Open scenario
Entry3 to 4 hoursCemetery Operations and Grounds

Prepare and secure a lawn grave for Monday

You are a grounds and gravedigging crew member at Everlasting Memorial Park.

8 tasks · 5 units

Open scenario
Advanced4 to 6 hoursFuneral Arranging and Client Services

Plan and conduct the Nguyen family funeral

You are the conducting funeral director for a Buddhist funeral and cremation.

8 tasks · 5 units

Open scenario
Advanced3 to 5 hoursCompliance, Records and Administration

Coordinate the repatriation of Mr Achterberg to Adelaide

You are a senior funeral arranger coordinating an interstate repatriation.

8 tasks · 4 units

Open scenario
Advanced5 to 7 hoursMortuary and Embalming

Review the mortuary work health and safety procedures

You are the acting Mortuary Manager preparing a safety review for the General Manager.

8 tasks · 5 units

Open scenario