Simulated workplace
Controlled documents
Document library
Controlled policies, procedures, forms, templates, registers and plans. Forms and templates can be completed on screen and printed.
| Code | Document | Type | Owner | Version | Next review |
|---|---|---|---|---|---|
| EVL-POL-001 | Work Health and Safety Policy This policy states Everlasting's commitment to the health and safety of its workers, families, contractors and visitors | Policy | General Manager | 3.2 | 10 February 2027 |
| EVL-POL-002 | Infection and Contamination Control Policy This policy sets the standard precautions and additional controls that every worker must apply when transferring, handli | Policy | Mortuary Manager | 2.4 | 18 March 2027 |
| EVL-POL-003 | Care and Identification of the Deceased Policy This policy sets the standards for dignity, privacy, custody and positive identification of every deceased person in Eve | Policy | General Manager | 4.0 | 5 May 2027 |
| EVL-POL-004 | Client Care, Pricing and Consumer Protection Policy This policy sets how families are treated, informed and charged, so that every arrangement meets the Australian Consumer | Policy | Funeral Arranging Manager | 2.1 | 22 January 2027 |
| EVL-PRO-001 | First Call and Transfer Procedure This procedure sets out how the transfer team receives a first call, attends the place of death, identifies and transfer | Procedure | Fleet and Transfers Coordinator | 3.0 | 3 March 2027 |
| EVL-PRO-002 | Funeral Arranging Procedure This procedure sets out how an arranger conducts the arrangement meeting, documents the family's decisions, obtains the | Procedure | Funeral Arranging Manager | 2.3 | 16 April 2027 |
| EVL-PRO-003 | Cremation and Identity Verification Procedure This procedure sets out the checks, operating steps and records required for every cremation at Everlasting Memorial Par | Procedure | Crematorium Supervisor | 3.1 | 9 June 2027 |
| EVL-PRO-004 | Grave Preparation and Interment Procedure This procedure sets out how graves are located, excavated, secured, used for interment and reinstated at Everlasting Mem | Procedure | Cemetery Operations Supervisor | 2.2 | 27 February 2027 |
| EVL-FRM-001 | Incident and Hazard Report Form This form is completed for every injury, exposure, near miss, hazard, vehicle incident, property damage or identificatio | Form | Compliance and Records Manager | 2.0 | 10 February 2027 |
| EVL-FRM-002 | Deceased Transfer and Identification Form This form records the transfer of a deceased person into Everlasting's care, the two-person identification check, person | Form | Fleet and Transfers Coordinator | 3.1 | 3 March 2027 |
| EVL-TPL-001 | Funeral Arrangement Record Template This template is completed by the arranger during the arrangement meeting and, once signed, becomes the contract with th | Template | Funeral Arranging Manager | 2.5 | 16 April 2027 |
| EVL-TPL-002 | Toolbox Talk Record Template This template records the safety talks held each week in the mortuary, cemetery, crematorium and transfer teams and prov | Template | Compliance and Records Manager | 1.3 | 10 February 2027 |
| EVL-REG-001 | Hazardous Chemicals Register This register lists every hazardous chemical held at Everlasting sites, where it is stored, the quantity, the safety dat | Register | Mortuary Manager | 2.0 | 18 March 2027 |
| EVL-PLN-001 | Emergency Response and Business Continuity Plan This plan sets out how Everlasting responds to fire, medical emergency, cool room or cremator failure, severe weather, v | Plan | General Manager | 2.1 | 30 July 2027 |