Simulated workplaceCAQA Everlasting Funeral Services is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
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Simulated workplace
Scenario · Crematorium and Memorialisation

Verify and carry out the Wheatley cremation

You are a trainee crematorium operator working with the Crematorium Supervisor.

Intermediate3 to 4 hours8 tasks
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The situation

What has happened

Alan Wheatley's chapel service is at 11 am on Tuesday at Ringwood and the hearse will arrive at the crematorium at about 12:15 pm. Cremator 2 is due for service so Cremator 1 is in use. The mortuary care register shows a pacemaker was removed on 9 September. The family will collect the cremated remains on Thursday. Last week a coffin plate spelling discrepancy was caught at the crematorium, so Amara Osei wants every check done in order and recorded. The environmental licence requires temperature and opacity to be logged during the cremation, and the Environment Protection Authority audit is next month.

Your brief. Complete the documentation and identity checks, receive the coffin, operate Cremator 1 under supervision to the licence conditions, process and store the cremated remains, and record every step in the interment and cremation register so that the remains can be released to the right family on Thursday.
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Tasks

Deliverables

  • Completed interment and cremation register entry with every check recorded
  • Temperature and opacity log for the cremation
  • Labelled remains container record and release receipt prepared
  • Note on the Cremator 2 service and scheduling impact

Documents to use

Systems to use

Interment and Cremation Register

The permanent register of every burial, cremation, vault placement and interment of cremated remains at Everlasting Memorial Park.

Mortuary Care Register

Records every deceased person admitted to the Bayswater mortuary, the identification checks, the care given and the release.

Fleet and Equipment Register

Tracks the hearses, transfer vehicles, mourning cars, mortuary equipment, grounds plant and cremators, their inspections and service status.

For trainers and assessors

Units of competency

Current on training.gov.au for the Funeral Services as at 10 September 2026.

SIFCBCR004Cremate coffins and caskets
SIFCBCR005Memorialise cremated remains
SIFCCAC003Coordinate the collection or memorialisation of cremated remains
SIFXWHS001Follow work health and safety procedures

Qualifications

SIF30113Certificate III in Cemetery and Crematorium Operations
Assessor notes

What to look for

Evidence guide

The register entry must show the documentation check, the two-person identity check, the disc number, charge and completion times, and the storage location. The student must refuse to proceed if any document or name does not match. Look for the log completed at the set intervals and a correct description of the alarm response and the one-coffin, one-chamber rule.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.